Northland Marine Return & Exchange Policy

Return Policy:  

All returned Minn Kota trolling motor parts need to be authorized beforehand.  To authorize a return, please call 715.546.2333.  Northland Marine reserves the right to refuse any return of electronic parts.  Any parts installed by the customer will not be accepted for return, regardless if it is electronic or not.  All returned Minn Kota trolling motor parts are subject to a restocking fee to cover the cost of testing and inspecting the parts for use and functionality.  Any special order parts ordered via telephone with Northland Marine are non-refundable, except in the case of defective parts.  In the small chance a defective part is received, the part will need to be returned to our shop for testing.  Getting the part back to us will be the responsibility of the customer.  If the part is deemed defective a replacement will be supplied or a credit will be applied to the customer.  Please ship all returns via FedEx (Federal Express), UPS (United Parcel Service) or SpeeDee to our physical address (see below) and returns via USPS (United States Postal Service) to our PO Box (see below).  Any shipping charges applied to the delivery of the initial order from Northland Marine to the customer will not be refunded in the event of a return.

Exchange Policy:

In the event that you need an exchange, Northland Marine will ship out items of equal or lesser value for an additional shipping charge.  Northland Marine will not refund or pay for shipping the merchandise back to us.  No exchanges will be shipped prior to the receipt of the returned merchandise.  In time sensitive situations, you may place a second order and return the original item(s) for credit.

Please call 715.546.2333 in the event you have any questions regarding a return or exchange.

Ship all returns or exchanges sent via FedEx, UPS or SpeeDee to:

Northland Marine

6989 W School St

Three Lakes, WI 54562

Ship all returns or exchanges via USPS to:

Northland Marine

PO Box 130

Three Lakes, WI 54562